Privacy policy

Welcome to the Privacy Policy of ZI-CHAT.
At ZI-CHAT, we place great importance on protecting your personal information.
This policy outlines how we collect, use, share, and protect your personal data when you use our platform.

We collect the following types of data when you use ZI-CHAT:
• Personal Information: such as your first name, last name, email address, postal address, phone number, and identity document for identity verification.
• Account Information: such as your username and password.
• Payment Information: if you choose to subscribe to paid services.
• Usage Information: such as interactions with the platform, preferences, and account settings.

We use your personal information to:
• Provide, operate, and improve our services.
• Manage your account and respond to your requests.
• Personalize your user experience and communicate with you.
• Prevent fraud and ensure the security of our users and our platform.
• Comply with our legal and regulatory obligations.

We do not sell or rent your personal information to third parties. We share your information in the following circumstances:
• With third-party service providers to facilitate our services (e.g., payment processing).
• When required by law or to protect our rights.

We implement technical and organizational security measures to protect your personal information against unauthorized access, misuse, or disclosure.

You have the right to access your personal information, correct it, update it, or delete it. You may also choose to limit certain uses of your information.

We retain your personal information for as long as necessary to provide our services and to comply with our legal obligations.

We may update this Privacy Policy periodically. Changes will be posted on this page with an indicated update date.

For any questions regarding this Privacy Policy, you can contact us at the following email address: info@zi-chat.com.